FAQ

Frequently asked questions

Answers for rewards, payouts, advertiser promotions, verification, and support.

Adverse
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How do rewards work?

The reward estimate shows the amount available for a complete watch based on the video length and current rate.

Why did my balance not update immediately?

Balances may take a short time to update after a watch completes. If something looks wrong, check again shortly or contact support.

Why can't I withdraw yet?

Withdrawals unlock after your eligible balance reaches the current minimum. The Earnings screen shows the minimum and unlocks withdrawal once your balance reaches it.

Can pending credits be removed?

Adverse watches may be required to be vetted for verification. Pending credits may be removed if fraudulent activity is detected. Adverse has a zero-strike fraud process to maintain credibility and trust.

How do promotions work?

Advertisers choose a budget and audience. Adverse estimates views from the video length, rates, and selected criteria, then tracks spend as watches complete.

Why is there a minimum card charge?

If a card top-up is needed, the minimum charge is $5.00. Any amount above the promotion deposit remains in your Adverse balance.

Where can I get help?

Use Support for account, payout, advertiser, or app issues.